Refund policy
We currently do not offer refunds or exchanges for change of mind, so please be sure to choose carefully.
If your item is deemed faulty, please contact us immediately with an image as proof and we will assess as necessary for a refund.
To start a return, please contact us at chattercub@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
To start a return, please contact us at chattercub@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at chattercub@gmail.com.